Weight Watchers WW-87 Body Fat Glass Scale Review

I bought this scale at Bed Bath & Beyond. I could't enter any of the user settings because the arrow keys didn't seem to work. I returned it and together with the customer service rep we opened and tried 3 more scales at the store. All had the same problem. Reading through the manual we did everything right but couldn't change the pre-set height, age etc. settings. Either there is a design flaw or there is a trick to get this to work that they don't disclose in their manual.

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Product Description:
This comprehensive scale is as useful as it is attractive. The at-a-glance 2" x 5" two-line display shows five measurements at once, while the BIA technology measures body fat, body water and bone mass. Engineered to the highest precision standards, it uses semiconductor technology with a multiple load cell system for excellent accuracy. Also has a four-user memory, a 400-pound weight capacity and shows weight in .1-pound increments. Glass platform scale with attractive satin nickel finish measures 12" L x 12 1/2" W. Long life lithium battery included. 10-year limited warranty. Model # WW-87

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